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Everything You Need to Know About Call Center Outsourcing

Everything You Need to Know About Call Center Outsourcing

by Ostoja Borkovic | Jan 24, 2022 | Uncategorized

Functional support on which customers can rely upon is an essential part of every business. But delivering such service mandates time, training, and constant maintenance, not to mention appropriate software and technical assets that must also be integrated into the...
The 5 Principles of Customer Care Psychology

The 5 Principles of Customer Care Psychology

by Ostoja Borkovic | Jan 13, 2022 | Uncategorized

Delivering excellent customer service creates brand loyalty and helps businesses prosper in the long run.  But being polite and using “please”, “thank you”, and phrases such as “Our apologies for any inconvenience this may have...
Robots in Customer Care – Can They Replace Us?

Robots in Customer Care – Can They Replace Us?

by Ostoja Borkovic | Nov 22, 2021 | Uncategorized

Customer care can truly make or break a business.  Nowadays, with the on-demand economy blooming, customer support service, as a medium, is required to constantly upgrade its methodology and experiment with modern technology.  As a result, bots, chatbots, and...
Brand New Website. Do More for Your Business.

Brand New Website. Do More for Your Business.

by Ostoja Borkovic | Nov 17, 2021 | Uncategorized

Our new website is now live! Thoroughly modernized, functional, and convenient to use, our new website is designed to help you discover everything you wish to know about us. It will take you through who we are as a company and what we do, step by step. Your customer...
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